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Reporting a property fault

In the event of a fault at your property, for example the failure of your central heating or hot water supply, contact your Property Manager by filling in the contact form below.

All requests for work must be submitted online.

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Report a fault contact form


Please enter your post code below, or enter your address manually

By submitting this form I agree for my contact details to be passed to the relevant contractor.

Emergency

What is an emergency?

Only threats to the property which require immediate action are considered emergencies.

Gas Leak: if you can smell gas or think there is a leak, call the Gas Emergency freephone number immediately 0800 111 9999

Water & Sewage Leaks: These are deemed an emergency if they are either internal flooding from failed plumbing where the leak cannot be contained, a leak which is penetrating electrical fittings or the loss of all WCs at the property. Please call our office number 0118 948 4040 option 3