What is an emergency?
Only threats to the property which require immediate action are considered emergencies.
Gas Leak: if you can smell gas or think there is a leak, call the Gas Emergency freephone number immediately 0800 111 9999
Water & Sewage Leaks: These are deemed an emergency if they are either internal flooding from failed plumbing where the leak cannot be contained, a leak which is penetrating electrical fittings or the loss of all WCs at the property. Please call our office number 0118 948 4040 option 3