This has been such a roller coaster of a year with so many set backs, not in the least those caused by the coronavirus pandemic. We finally exchanged this week and we so are very grateful for everything Mark and his team at Nicolas have done to keep the our purchase on track, from working closely with our agents and through the sheer tenacity and proactive drive to keep things going. Buyers, Valentine Crescent, Caversham, Reading

Many thanks for all you have done this far, for the rapid turnaround of our rental property in Chester Street. The process has been so easy and seamless. Really happy and all good from our perspective. Landlord, Chester Street, Caversham, Reading

Thank you to Nicholas Estate Agents and to Mark in particular for his help with our recent sale. At the outset Mark was very knowledgeable about the market and likely purchasers for our property. Once a buyer had been settled on, Mark was proactive in keeping the process moving forward in a timely manner. He was a very efficient link between us and the purchaser, unstinting in his efforts to ensure that any obstacles were ironed out and seeing the sale through to a successful conclusion. Sellers, Gravel Hill, Emmer Green, Reading

Nicholas Estate Agents provided a great service for us, both as sellers and buyers. Their communication with us was always excellent. Even during the lockdown caused by covid-19, they kept in regular contact. Mark went above and beyond keeping us informed about the property chain and helping arrange a completion date. Emma found us a house that met our exact requirements and made sure we were first in the queue for a viewing. We would definitely recommend NEA to anyone buying or selling in the local area. Sellers & Buyer, Clonmel Close, Caversham, Reading

It is not often that one can wholeheartedly recommend an organisation, but this time we can. Nicholas Estate Agents pledged to sell our house, and despite Covid 19, and buyers being furloughed and other unexpected developments, they did so. The team's professionalism, pro-active handling of our sale, and efficient communication at every step made what appeared at first an impossible task, possible. We were in very capable hands indeed and the happy outcome is proof. Sellers, Mayfield Drive, Caversham, Reading

A huge thank you to Mark and Emma on the sale of our property. Their professionalism shone through from the moment we met for a valuation, to viewings and sale of the property. We were kept informed of every aspect of the sale process and their advice was invaluable. Would have no hesitation in recommending NEA (Nicholas) to anyone wishing to sell their property. Sellers, Henley Road, Caversham, Reading

We started to sell our house with another agent who failed to turn up for the valuation, so we went to Nicholas in Caversham. We couldn't have made a better choice. Throughout they were proactive and efficient, sending many prospective buyers for viewings. Emma was amazing showing the clients around, giving them time to appreciate our property and pointing out features important to their requirements. Mark expertly followed up customers and kept us updated with progress. We totally recommend NEA for their friendly, helpful and totally professional service. Sellers, Mallory Avenue, Caversham, Reading

Mark and Emma worked tirelessly to get our house purchase over the line. From the first phone call enquiring about the property the professionalism was clear and above anything else we had experienced with other properties and agencies, it’s no exaggeration to say things happened to make a known stressful process even more so, firstly when the house was briefly taken off the market Due to the previous owners personal circumstances and our first viewing was cancelled Emma kept us up to date on what was happening and then when it clear that the house was coming back on the market she called us so we could be at the front of the que for viewings. Once the offer was accepted Mark started really pushing to get the completion done, by keeping on the case of the solicitors to make sure things were still moving. On more than one occasion his interventions moved our house sale on from a position of almost standstill. As exchange looked like it was nearing Emma managed to arrange for our children to visit the house as they were starting to get anxious thinking they were leaving their friends and family when they moved. She was great with them and it really settled them down after that. It really felt like nothing was an issue for the team to make the process run as pain free as possible. Then just at the stage of exchanging contracts the housing market was frozen due to the coronavirus outbreak. However, although nothing could be done Mark would check in with us every two weeks or so to Make sure we were all ok and was very proactive in trying to get to exchange. Once the market reopened he ensured we were in the new house within two weeks. Overall an excellent service and one I can highly recommend. Buyers, Mallory Avenue, Caversham, Reading

I just want to say thank you for the video you’ve uploaded for the property. It gave a very clear insight of exactly how the property looks from the outside all the way in. It was like seeing it myself. Very clear. I hope everyone starts sending videos like these. Prospective Tenant, June 2020

It's been a pleasure working with, you, Roz, over the years. You've always been very professional and have been the best at finding the right tenants for us. Landlord, Swansea Road, Reading, Berkshire

We've used the lettings department of NEA  for several years and have always found Roz, Gareth and the team helpful, professional and most importantly great at always securing quality tenants for our rental properties. When we decided to sell our properties, we engaged the sales team within NEA and we've had the same excellent service from them as well. Mark and Emma were extremely pro-active in getting buyers through the properties for viewings. We're now based in Australia and their communication to us throughout the process of selling two properties was regular and well considered. There are a lot of moving parts in any property transaction, particularly if the buyer is in a chain. I was extremely impressed how Mark and the team were able to monitor the progress of all of the stakeholders that needed to do their bit to make the deals happen. I think without their tenacity these sales would have stretched out far longer and may well have fallen through. Thank you NEA. We'll be using you again! Landlord, Eastfield Lane & Swansea Road, Reading. Seller, Hagley Road & Filey Road, Reading.

I am very impressed by the way you efficiently manage my house. Thank you. Landlord, Short Street, Caversham, Reading, Berkshire

We had a choice of agents, and are pleased we settled with Nicholas Estate Agents. From start through to completion, Mark and his team (Emma) were all the things one would expect from a good estate agent. Following quality marketing and presentation of our property, Mark kept us proactively updated throughout, nearly always directly by phone, always giving us straight, the good, and sometimes the not quite as encouraging news.

Mark’s mediation skills were obviously a factor in ensuring a good outcome for both parties. I’d go to Nicholas Estate Agents again without question. Sellers, Gosbrook Road, Caversham, Reading

We would like to thank Mark and his team (in particular Emma) for giving us a completely hassle free property selling experience.

Quite by chance Mark’s was the last of five firms we considered and it really was a case of ‘save the best till last’.

Mark is extremely knowledgeable, gives solid fact based advice and is very personable and friendly. Never once did we feel any uncertainty that a sale would be achieved and Mark kept us informed every step of the way.

Mark and his team’s work rate was phenomenal, generating a large number of viewings that led to a prompt sale.

We are pleased to recommend Mark and his team at Nicholas unconditionally and would definitely wish to work with them again as the whole experience was such good one. Sellers, Rotherfield Way, Caversham, Reading, Berkshire

Mark and his team were consistently proactive, friendly and professional, leading to the successful sale of our property in Caversham. The process wasn’t easy, but Mark stuck to the task  throughout, and his honest and timely communication was instrumental in achieving a good outcome in a tricky market. Seller, Prospect Street, Caversham, Reading

Just a quick thank you to all the team at NEA Lettings, in particular Gareth and Abby, for the really smooth and effective way in which the rental of my flat was achieved.  The tenants moved in on 18th October, just over a month from the completion on my sale on 13th September. Everything fell into place very well. Landlord, George Close, Caversham, Reading

We would like to thank you for a “Job well done”. There were some challenges along the way but with your skills, knowledge and professionalism, the sale has now been completed.

Throughout the whole process, the communication was excellent and although the sale was due to unfortunate circumstances, it was dealt with in a professional manner, taking much of the stress out of the situation. Sellers, Onslow Garden, Caversham, Reading

We have bought and sold well in excess of 20 properties - so far!

All I can say is that without all of your collective efforts at NEA this sale wouldn't have happened!

You guys have reminded us of the value of having a good estate agent that goes over and beyond. Seller, Oxford Street, Caversham, Reading, Berkshire

Having had an unfortunate experience with one local estate agent we decided to put the sale of our flat in the hands of Nicholas of Caversham.

What a good decision that turned out to be. Most of our dealings were with Mark personally and it was very reassuring to have a senior person totally committed to the sale of our property. From day one he was in constant contact with us to keep us informed of the progress, which was not without its hitches. His total involvement continued until completion.

We have no hesitation in recommending Nicholas to act as agents. Sellers, George Close, Caversham, Reading

I would like to thank Mark and his team very much for the professional manner in which they dealt with the sale of my mums flat.

Time was of the essence and Mark did everything his power to get things moving, chasing up the relevant parties and keeping me very well informed throughout the process.

This was not the first time we have used Nicholas and we would not hesitate to use them again in the future.

I would highly recommend them. Seller, Priory Avenue, Caversham, Reading

From valuation through to completion we found Mark and his team very helpful and professional keeping us fully in the picture at every stage of the process. In what has been a tough market Mark was never short of potential buyers to view our property. He was exceptional when it came to communicating with and managing the chain through the difficult process from agreeing the sale through to completion. Sellers, Autumn Close, Emmer Green, Reading 

Excellent service, very thorough and helpful throughout the whole process! We would highly recommend Nicholas and the team! Sellers, Valentine Crescent, Caversham, Reading

I cannot thank Mark and his team enough for their tremendous professionalism and support with the sale of my property. Mark is incredibly responsive and follows the sale closely at every stage of the process. Mark has a wealth of experience which was invaluable. I would not hesitate to use Nicolas Estate Agents again and highly recommend them. Seller, Newport Road, Reading Berkshire

Mark and his team were always very helpful throughout the process. They were communicative, easy to reach, and reliable. They worked tirelessly to help sell our property and we are very grateful for their efforts. Sellers, Hilltop Road, Caversham, Reading

Mark and his team were brilliant throughout our sale. They were extremely attentive and always called us with regular updates each week. They provided sound advice at every turn and clearly had our interests at heart. They really made us feel like we were a priority to them. I would recommend them without a doubt. Seller, Tyler Close, Caversham, Reading, Berkshire

We were pleased with the speed at which our property was put onto the market once we gave the instruction to Mark. Particulars were accurate and feedback taken into account. We were provided with feedback after each viewing. We accepted an offer and the process was smooth and stress-free until completion took place. Sellers, South Street, Caversham, Reading

Just a few lines to thank you very much dealing with the sale of mums property at Northfield Rd. You have been very kind and I appreciate that. I would not hesitate to recommend your services. Seller, Northfield Road, Reading, Berkshire

Right from the start, Mark and the team have been amazingly supportive and professional, keeping us informed at every stage. Having achieved a quick sale, Mark continued to be proactive throughout the whole process, even chasing up solicitors on our behalf, nothing was too much trouble. We have been extremely impressed with Nicholas Estate Agents and would highly recommend their services. Seller, Lady Jane Court, Caversham, Reading

We initially had a number of local agents view and value our house, Mark at NEA was great from beginning to end, stayed engaged and worked with us to achieve the sale at the level we wanted.

I would not hesitate in using Mark and the team at NEA again the next time we move. Seller, Fraser Avenue, Caversham, Reading, Berkshire

Firstly, many thanks for everything you and your team have done over the process of selling our mum’s house, a difficult decision to have to have made in the first place.

Although things weren’t as smooth and plain sailing as we all would have liked, we got there in the end. We couldn’t have asked for better service, you have been brilliant.

Emma and I would like to place on record our sincere thanks to yourself and your team for all your hard work and determination regarding the sale. Seller, South Street, Caversham, Reading, Berkshire

We have been delighted working with Nicholas Estate agents during the house buying process. Mark's commitment to quality coupled with an in-depth knowledge of the area has facilitated an effective and efficient management of the various steps and requirements associated with identifying a house that meets our requirements as a family all through to completion. We fully expect to work with him again and would highly recommend him. Buyer, Kidmore Road, Caversham, Reading, Berkshire

A huge thank you for the service you recently provided in letting out my flat. You were outstandingly professional, communicative, positive, and most importantly fast and effective! A truly 5 star service. Landlord, Abbotsmead Place, Caversham, Reading, Berkshire

Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. They kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA. Tenant, Napier Road, Reading, Berkshire

Excellent customer service and very helpful! I had trouble verifying my employment for referencing purposes as I work privately, which can be a problem for renting, however, they were extremely helpful and worked with the landlord to get everything passed quickly. They were all very good at keeping in touch with me through the week to let me know if there was any progress on the situation rather than leaving me wondering what to do! Would definitely recommend. Tenant, Pascal Crescent, Shinfield, Reading, Berkshire

We are thoroughly pleased with our experience with Mark and the team at Nicholas. We received a realistic valuation of our property which lead to us finding our buyer in under two weeks. The service was highly professional and the communication throughout the entire process was second to none. Having originally purchased our property through Nicholas and eventually selling with them too, we know from both sides how hard Mark works making sure things are moving forwards as they should every step of the way. We are very grateful for all of their hard work. Seller, Galsworthy Drive, Caversham, Reading, Berkshire

We have used Nicholas Estate Agent on two separate occasions now and would not hesitate in recommending them to anyone wishing to sell their property. Our recent sale was quite involved but Mark and his team were outstanding in their level of professionalism and service to us. One facet that we found absolutely invaluable was the post-offer acceptance activities that are often completely overlooked. Mark et al. worked tirelessly to keep the whole process moving and we are very grateful for their efforts in helping us with our move. Seller, Washington Road, Caversham, Reading, Berkshire

Due to a bereavement in the family we had to sell my mother-in-laws house. It was a difficult time but Mark and his team were very sympathetic and patient waiting over a year between giving us a valuation for Probate and actually being ready to sell so we were more than happy to chose to use their services for the sale of the house. Mark was fantastic at keeping us up to date with viewings and passing on feedback. Having never sold a property before he offered us much needed advise regarding the sales procedure. When a purchase was agreed with a buyer Mark helped us every step of the way with questions and any issues which arose. I really don't know what we would have done without his help and guidance, he was professional from start to end and I would not hesitate to recommend this estate agents services to anyone. Seller, Rothwell Walk, Caversham, Reading, Berkshire

Estate Agents get a bad press these days, sometimes well deserved. Our experience with NEA Lettings and Nicholas Sales in Caversham (for a long term let, and eventual sale), was quite the opposite. The personal service offered to us provided a de-stressed experience, and helped reduce the risk for our family house we needed to let whilst our uncle was in care. We had expert guidance on best practices, and when it came time to sell, the support during an awkward market was most helpful - thoroughly recommended. Seller, Queen Street, Caversham, Reading, Berkshire

We came to a sad situation where we had to sell my late mothers house in Caversham. We initially had a few valuations, and chose a company we thought would be fair and quick. We were disappointed by the lack of people encouraged to visit the house, and after a few months we changed estate agents. Mark from Nicholas was very open and honest and within a short period we had lots of interest in the house. Mark was exceptionally good at keeping me informed as to who was coming to view it and also supplying me with regular feedback as to what the viewers thought. I was kept well in the picture, even though I lived hundreds of miles away. The final sale and transfer of keys etc was all carried out very professionally, Mark even did the correspondence with my solicitor. I would recommend this team to anyone looking to sell their house. Seller, Bramblings, Caversham Heights, Reading, Berkshire

I would like to thank you and your team, for all the effort you put into selling my uncles property for us. Initially I felt the proposed selling price may have been optimistic, however you came up trumps and got an excellent offer that proceeded to completion. Thank you again for all your hard work in achieving this for us. Seller, Oxford Street, Caversham, Reading, Berkshire

I had been trying to sell my flat for some time but unsuccessfully. I came to Mark at Nicholas and from day one have had a really positive experience. He was honest and open about how I should position my flat in terms of price and had a clear strategy in terms of absolute transparency with the prospective buyers too (quite high maintenance and lease charges). I loved the way he applied a really personal touch and whilst I spoke to others in the team, it always came back to a communication with Mark. He was really diligent in keeping me updated and he always made me feel it was a personal goal to connect my flat with the right buyer. I cannot speak highly enough of my experience with Mark and Nicholas and I would have no hesitancy in recommending them to any buyer or seller. Seller, George Close, Caversham, Reading

The folks at Nicholas Estate Agents sold my terrace property in February 2018 for the full asking price. The Sales Director and Manager both worked incredibly hard to get the marketing just right and always ensured a steady stream of viewers lining up to come and view my property both during the week and at weekends. Good consultation and communication throughout the selling process and professionalism second to none. Thanks for all your help – will certainly use NEA again for my next house move. Seller, York Road, Caversham, Reading, Berkshire

I contacted Nicholas estate agents in Caversham when I was looking to purchase a local property. Mark and his team were brilliant throughout the whole process. I felt that Nicholas and in particular Mark, went that little bit further to help me find the right place and when I found the property Mark kept me informed with everything that was going on and was actually more informative than the solicitor from start to finish. A great service, thank you. Buyer, Galsworthy Drive, Caversham Park Village, Reading, Berkshire

When I decided to sell my house in Caversham Park I called into NEA who managed in quick time to arrange several viewings which resulted in an early sale. I asked if they had any flats available in Caversham. They had one, I was shown over this flat the same day and agreed to take it immediately.
I don’t think you could improve on that performance. I have found all the staff most helpful.
Seller, Abingdon Drive, Caversham Park Village & Buyer, Priory Court, Caversham, Reading, Berkshire

Having had little success in selling our house over a period of 6 months, we brought Nicholas onboard who worked endlessly to get the results we wanted. They were professional, thorough, and very committed to making it happen. Selling a house is an emotional rollercoaster but Mark and the team at Nicholas made it much easier by keeping positive and calm throughout. Highly recommended - you will be in good hands. Seller, Surley Row, Emmer Green, Reading, Berkshire

I have no hesitation in recommending Mark and his team at Nicholas to anyone considering selling their property. The two way communication throughout the process was very helpful and made things run as smoothly as possible. Seller, Priory Court, Caversham, Reading, Berkshire
 

We have been renting with NEA and recently purchased a house through them. NEA have been very professional and very supportive. This whole process has been fast and absolutely stress-free. The sales team have been very helpful and proactive in addressing all our queries. Highly recommended! Buyer, Whitby Green, Caversham Park Village, Reading

We recently sold our house through Nicholas. We have found them very professional throughout the whole process and there was a lot of good communication. We would highly recommend them. Seller, Northfield Road, Reading, Berkshire

Nicholas worked tirelessly during our sale, connecting with all the parties involved, keeping us in the loop, and matching us with just the right buyer for our family home. Mark Peto was always sensitive to everyone's needs and wishes, mediated the transaction superbly and really showed the value of first-class communication in getting us to a successful conclusion. Seller, Hemdean Road, Caversham, Reading, Berkshire

We went with Nicholas as we had a poor experience with an online service. The team at Nicholas especially Mark could not have been more helpful. We were kept informed on how the process was going throughout the sales cycle. 

All viewings of the property were handled by one of the team, calls were made prior to viewing giving us time to make sure we were out when potential buyers were shown around.

I would highly recommend using Nicholas, for a positive and professional service. ​

Seller, Orchard Grove, Caversham, Reading, Berkshire 

Outstanding service. You have kept us up to date every step of the way during the sale of our house in Emmer Green. Not only was the service impeccable but you managed a really quick sale in what I believe is currently a tough market. Highly recommend. Seller, Tower Close, Emmer Green, Reading, Berkshire

I have rented a property for the first time through NEA lettings, they have provided us with a good service, and staff are very helpful and friendly. Keep up the good work guys. It was a great experience, thank you for your help. Tenant, Pembroke Place, Caversham, Reading, Berkshire

NEA were amazingly helpful, professional, and punctual. The property that we rented through them is amazing and they provided proper assistance and guidance from viewing to moving. Very highly recommended! Tenant, Cardinal Close, Caversham, Reading, Berkshire

My experience was absolutely amazing. As soon as I took an interest in the property, I had a viewing the following day and desperately wanted it - they made it happen for me and within 2 weeks at most, I had the signed tenancy agreement in my hands! The service was professional and friendly, efficient but not pushy, and they answered all my follow up queries the same day I asked them! I literally couldn't be happier with the service. Thank you NEA Tenant, Willow Court, Caversham, Reading, Berkshire

Professional, responsive and seamless. NEA lettings have provided an impeccable level of service throughout my rental, problems (although very rare) have been quickly resolved and paperwork has been handled meticulously. Could not recommend this agency highly enough if you are looking for properties within the Reading area. Tenant, Cintra Close, Reading, Berkshire