A huge thank you for the service you recently provided in letting out my flat. You were outstandingly professional, communicative, positive, and most importantly fast and effective! A truly 5 star service. Landlord, Abbotsmead Place, Caversham, Reading, Berkshire

Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. They kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA. Tenant, Napier Road, Reading, Berkshire

Excellent customer service and very helpful! I had trouble verifying my employment for referencing purposes as I work privately, which can be a problem for renting, however, they were extremely helpful and worked with the landlord to get everything passed quickly. They were all very good at keeping in touch with me through the week to let me know if there was any progress on the situation rather than leaving me wondering what to do! Would definitely recommend. Tenant, Pascal Crescent, Shinfield, Reading, Berkshire

We are thoroughly pleased with our experience with Mark and the team at Nicholas. We received a realistic valuation of our property which lead to us finding our buyer in under two weeks. The service was highly professional and the communication throughout the entire process was second to none. Having originally purchased our property through Nicholas and eventually selling with them too, we know from both sides how hard Mark works making sure things are moving forwards as they should every step of the way. We are very grateful for all of their hard work. Seller, Galsworthy Drive, Caversham, Reading, Berkshire

We have used Nicholas Estate Agent on two separate occasions now and would not hesitate in recommending them to anyone wishing to sell their property. Our recent sale was quite involved but Mark and his team were outstanding in their level of professionalism and service to us. One facet that we found absolutely invaluable was the post-offer acceptance activities that are often completely overlooked. Mark et al. worked tirelessly to keep the whole process moving and we are very grateful for their efforts in helping us with our move. Seller, Washington Road, Caversham, Reading, Berkshire

Due to a bereavement in the family we had to sell my mother-in-laws house. It was a difficult time but Mark and his team were very sympathetic and patient waiting over a year between giving us a valuation for Probate and actually being ready to sell so we were more than happy to chose to use their services for the sale of the house. Mark was fantastic at keeping us up to date with viewings and passing on feedback. Having never sold a property before he offered us much needed advise regarding the sales procedure. When a purchase was agreed with a buyer Mark helped us every step of the way with questions and any issues which arose. I really don't know what we would have done without his help and guidance, he was professional from start to end and I would not hesitate to recommend this estate agents services to anyone. Seller, Rothwell Walk, Caversham, Reading, Berkshire

Estate Agents get a bad press these days, sometimes well deserved. Our experience with NEA Lettings and Nicholas Sales in Caversham (for a long term let, and eventual sale), was quite the opposite. The personal service offered to us provided a de-stressed experience, and helped reduce the risk for our family house we needed to let whilst our uncle was in care. We had expert guidance on best practices, and when it came time to sell, the support during an awkward market was most helpful - thoroughly recommended. Seller, Queen Street, Caversham, Reading, Berkshire

We came to a sad situation where we had to sell my late mothers house in Caversham. We initially had a few valuations, and chose a company we thought would be fair and quick. We were disappointed by the lack of people encouraged to visit the house, and after a few months we changed estate agents. Mark from Nicholas was very open and honest and within a short period we had lots of interest in the house. Mark was exceptionally good at keeping me informed as to who was coming to view it and also supplying me with regular feedback as to what the viewers thought. I was kept well in the picture, even though I lived hundreds of miles away. The final sale and transfer of keys etc was all carried out very professionally, Mark even did the correspondence with my solicitor. I would recommend this team to anyone looking to sell their house. Seller, Bramblings, Caversham Heights, Reading, Berkshire

I would like to thank you and your team, for all the effort you put into selling my uncles property for us. Initially I felt the proposed selling price may have been optimistic, however you came up trumps and got an excellent offer that proceeded to completion. Thank you again for all your hard work in achieving this for us. Seller, Oxford Street, Caversham, Reading, Berkshire

I had been trying to sell my flat for some time but unsuccessfully. I came to Mark at Nicholas and from day one have had a really positive experience. He was honest and open about how I should position my flat in terms of price and had a clear strategy in terms of absolute transparency with the prospective buyers too (quite high maintenance and lease charges). I loved the way he applied a really personal touch and whilst I spoke to others in the team, it always came back to a communication with Mark. He was really diligent in keeping me updated and he always made me feel it was a personal goal to connect my flat with the right buyer. I cannot speak highly enough of my experience with Mark and Nicholas and I would have no hesitancy in recommending them to any buyer or seller. Seller, George Close, Caversham, Reading

The folks at Nicholas Estate Agents sold my terrace property in February 2018 for the full asking price. The Sales Director and Manager both worked incredibly hard to get the marketing just right and always ensured a steady stream of viewers lining up to come and view my property both during the week and at weekends. Good consultation and communication throughout the selling process and professionalism second to none. Thanks for all your help – will certainly use NEA again for my next house move. Seller, York Road, Caversham, Reading, Berkshire

I contacted Nicholas estate agents in Caversham when I was looking to purchase a local property. Mark and his team were brilliant throughout the whole process. I felt that Nicholas and in particular Mark, went that little bit further to help me find the right place and when I found the property Mark kept me informed with everything that was going on and was actually more informative than the solicitor from start to finish. A great service, thank you. Buyer, Galsworthy Drive, Caversham Park Village, Reading, Berkshire

When I decided to sell my house in Caversham Park I called into NEA who managed in quick time to arrange several viewings which resulted in an early sale. I asked if they had any flats available in Caversham. They had one, I was shown over this flat the same day and agreed to take it immediately.
I don’t think you could improve on that performance. I have found all the staff most helpful.
Seller, Abingdon Drive, Caversham Park Village & Buyer, Priory Court, Caversham, Reading, Berkshire

I have no hesitation in recommending Mark and his team at Nicholas to anyone considering selling their property. The two way communication throughout the process was very helpful and made things run as smoothly as possible. Seller, Priory Court, Caversham, Reading, Berkshire
 

Having had little success in selling our house over a period of 6 months, we brought Nicholas onboard who worked endlessly to get the results we wanted. They were professional, thorough, and very committed to making it happen. Selling a house is an emotional rollercoaster but Mark and the team at Nicholas made it much easier by keeping positive and calm throughout. Highly recommended - you will be in good hands. Seller, Surley Row, Emmer Green, Reading, Berkshire

We have been renting with NEA and recently purchased a house through them. NEA have been very professional and very supportive. This whole process has been fast and absolutely stress-free. The sales team have been very helpful and proactive in addressing all our queries. Highly recommended! Buyer, Whitby Green, Caversham Park Village, Reading

We recently sold our house through Nicholas. We have found them very professional throughout the whole process and there was a lot of good communication. We would highly recommend them. Seller, Northfield Road, Reading, Berkshire

Nicholas worked tirelessly during our sale, connecting with all the parties involved, keeping us in the loop, and matching us with just the right buyer for our family home. Mark Peto was always sensitive to everyone's needs and wishes, mediated the transaction superbly and really showed the value of first-class communication in getting us to a successful conclusion. Seller, Hemdean Road, Caversham, Reading, Berkshire

We went with Nicholas as we had a poor experience with an online service. The team at Nicholas especially Mark could not have been more helpful. We were kept informed on how the process was going throughout the sales cycle. 

All viewings of the property were handled by one of the team, calls were made prior to viewing giving us time to make sure we were out when potential buyers were shown around.

I would highly recommend using Nicholas, for a positive and professional service. ​

Seller, Orchard Grove, Caversham, Reading, Berkshire 

Outstanding service. You have kept us up to date every step of the way during the sale of our house in Emmer Green. Not only was the service impeccable but you managed a really quick sale in what I believe is currently a tough market. Highly recommend. Seller, Tower Close, Emmer Green, Reading, Berkshire

I have rented a property for the first time through NEA lettings, they have provided us with a good service, and staff are very helpful and friendly. Keep up the good work guys. It was a great experience, thank you for your help. Tenant, Pembroke Place, Caversham, Reading, Berkshire

NEA were amazingly helpful, professional, and punctual. The property that we rented through them is amazing and they provided proper assistance and guidance from viewing to moving. Very highly recommended! Tenant, Cardinal Close, Caversham, Reading, Berkshire

My experience was absolutely amazing. As soon as I took an interest in the property, I had a viewing the following day and desperately wanted it - they made it happen for me and within 2 weeks at most, I had the signed tenancy agreement in my hands! The service was professional and friendly, efficient but not pushy, and they answered all my follow up queries the same day I asked them! I literally couldn't be happier with the service. Thank you NEA Tenant, Willow Court, Caversham, Reading, Berkshire

Professional, responsive and seamless. NEA lettings have provided an impeccable level of service throughout my rental, problems (although very rare) have been quickly resolved and paperwork has been handled meticulously. Could not recommend this agency highly enough if you are looking for properties within the Reading area. Tenant, Cintra Close, Reading, Berkshire

The staff are good and very helpful and provided clear information regarding the house we took on. Tenant, Gosbrook Road, Caversham, Reading, Berkshire

After having a very bad experience with another estate agent in the area, myself and my partner had fallen out of love of looking for our first property together. After seeing a house on Nicholas Estate Agent's website we were so relieved at the honesty and ease of Mark and the team who showed us round the house that we had seen, as well as 3 others on a Saturday. It was so beneficial to discuss the pros and cons of each which made it so much easier to know that when we submitted an offer it was the right one. I can't praise you enough for your honesty and diligence that day! From submitting the offer, Mark and the team have then made the process as seamless as possible, despite other aspects of house purchasing being anything but. Thank you again! Buyer, Sheridan Avenue, Caversham, Reading, Berkshire

I have used Nicholas Estate Agents both as a letting agent for my house in Caversham and as the sales agent for its sale. I found Sara and the team to be extremely efficient in letting out the property and completing all of the necessary paperwork and checks. The team managed my property very well as an overseas landlord and provided good value solutions for any issues that arose. Mark and the sales team were also fantastic in managing the sale of my property and kept me up to speed as negotiations progressed and worked diligently to complete the sale process. Landlord and Seller, North Street, Caversham, Reading, Berkshire

Thank you all so much for your professional advice and enthusiasm helping secure us a swift move into our new rental home. From the outset it was obvious to us that you are a very committed team and highly knowledgeable in all aspects of the property market. We shall of course both highly recommend to others and personally use your services in the future. Tenant, Oxford Street, Caversham, Reading, Berkshire

We were very pleased with the way in which Sara and the team handled the re-letting of our house after our previous tenant's abrupt departure. From the first visit by Sara and Roz where everything was clearly explained, through to the scheduling of the viewings by Gareth and others in the team and the finalising of all the documentation, we were in good hands. It only took about three weeks from the start of the process before the new tenants moved in, paying the full advertised rate. Very impressed and will recommend NEA Lettings to others. Landlord, Oxford Street, Caversham, Reading, Berkshire

I have no hesitation in highly recommending Mark and the team at Nicholas Estate Agents who were extremely helpful in progressing all aspects of my purchase.  In particular, I was impressed by Mark’s proactive approach to negotiations between the various parties and I greatly appreciated his regularly keeping me informed on the status of my purchase.  At no stage did I have to chase Mark for updates, which as a busy professional, was something I greatly appreciated. Furthermore, I found Mark and his team to be very easy to deal with and consequently based on my overall experience, I would unreservedly recommend Nicholas Estate Agents. Buyer, Nightingale House, Caversham, Reading, Berkshire

We initially approached Nicholas Estate Agents to value our late mother’s property for probate purposes. Mark Peto promptly dealt with this valuation. When we eventually asked NEA to market the property the time taken from first viewings to exchange of contracts was an impressive 8 weeks. Mark and his team were very friendly taking account of our requirements and gave good advice and guidance keeping us informed throughout the sale. A big thank you to Mark and his team for a professional service. We would highly recommend NEA to anyone looking to sell a house. Seller, Elmleigh Court, Caversham, Reading, Berkshire

I'd highly recommend Mark and the team at Nicholas. Throughout the process of selling our house they were always very supportive, providing us with guidance when needed and helping us through a process relatively new to us.

>Mark in particular was very communicative, and ensured we were always kept up to date with viewing and in turn sale updates. This really was invaluable at such a busy time. A huge thanks to Mark and the team. I would highly recommend using Nicholas, for a positive and professional service. Seller, Tymawr, Caversham, Reading, Berkshire

The purchasing process has been extremely smooth, from viewing the property to negotiation, exchange and completion, Mark and the team have been nothing but friendly, helpful and accommodating throughout the whole process. Communication has been excellent throughout and I can't recommend Nicholas Estate Agents enough. I have to say this is my third time lucky at buying a property (twice with other estate agents) and it hasn't been this smooth and trouble free previously. Thanks again to Mark and the team.  Buyer, Larch Court, Caversham, Reading, Berkshire.

During my search and subsequent purchase through Nicholas Estate Agents I found Mark and the team to be particularly helpful and supportive at each stage. During my initial search the team at Nicholas took particular care to understand my requirements for a property and subsequently focused viewings only at properties that were a close match.

My purchase was eased along by Mark, who responded swiftly to my queries and he worked closely with both my own and the vendors solicitors to keep the purchase process timely. After my purchase Mark also diligently followed up on all final aspects of the sale and also happily contacted the vendor on my behalf with a couple of post occupancy queries.I found Nicholas Estate Agents to offer a friendly and personal service which can often be missing among many other estate agents. I would have no hesitation to recommend them to other house purchasers. Buyer, Chester Street, Caversham, Reading, Berkshire.

We were very impressed with the sound advice and guidance and felt confident that all the staff had our very best interests at heart from the commencement of negotiations. We would highly recommend Mark and the team at Nicholas Estate Agents to anyone considering the sale of their property. Seller, Chester Street, Caversham, Reading, Berkshire.

Your service is excellent and I would recommend you to any person who is looking to rent or buy. I cannot stress enough, your staff are very helpful. Tenant, Gosbrook Road, Caversham, Reading, Berkshire

Dee and I are absolutely delighted with Mark Peto and the team at Nicholas Estate Agents. From our initial meeting, right through to the successful sale of the property, they gave us consistent and professional advice and service throughout the process and kept on top of viewings and marketing efforts and importantly gave us regular feedback and advice. We would not hesitate in recommending them as good, attentive, polite and professional agents. Seller, St Johns Road, Caversham, Reading, Berkshire

Mark and the team were professional, practical, and extremely helpful from initial valuation and photography through to the finalisation of sale with the whole process taking less than 4 months. Would highly recommend Mark and his team if you're looking to sell or buy and want a reliable, knowledgeable and trustworthy estate agents. Seller, Venetia Close, Caversham, Reading, Berkshire

From the first contact when I telephoned your offices to arrange an appointment with a view to valuing and marketing the house, the service was extremely efficient with a very pleasant introduction on the telephone, followed by emails and telephone calls confirming the appointment. The cynic in me wondered if this would continue, once you had won the business, but in the event, this introduction proved to be a very true representation of how your organisation behaves towards its clients and the same level of service followed throughout the process.

In addition, your calm negotiating skills ensured that I and the buyers were able to reach agreement very quickly on the inevitable discussions which were to arise and your ability to keep all parties, including some reluctant solicitors, moving in the right direction, ensured a really pain-free experience which is not something that one can often say regarding the sale and purchase of property. So, thank you. Seller, Lowfield Road, Caversham Park Village, Reading, Berkshire

We used Mark, and Nicholas Estate Agents, to both buy our new house and sell our own. We could not have asked for a better or more professional service from the first viewing of our “dream” house, through putting our house on the market, selling it and then completing within 11 weeks from that first viewing.

Things got a little fraught at times due to the “thoroughness” of our buyers solicitor but Mark was tireless in making sure everything worked out in the end and as he said now we are in all that stress is forgotten. We could not recommend Nicholas and Mark specifically high enough as you couldn’t find a more knowledgeable and trustworthy Estate Agent. Seller & Buyer, Send Road & Surley Row, Caversham, Reading, Berkshire

Mark and his team worked hard to ensure our house was seen by as many potential buyers as it took and really came into their own when the property was sold, providing the impetus to ensure the sale progressed at a good pace, always communicating in a clear, efficient and timely manner! Seller, Gosbrook Road, Caversham, Reading, Berkshire

I cannot recommend NEA lettings highly enough. The whole process of letting my property has been undertaken with speed and professionalism. I have been kept up to date every step of the way which has made me feel confident in my choice of lettings agent. The service I have received has been above and beyond my expectations and I can't thank NEA enough. Landlord, Caversham, Reading, Berkshire

The service I received was excellent! Clear communication and efficiency led to NEA promptly finding appropriately matched, prospective tenants.  All members of staff were very professional and made me feel at ease with the whole process. I have continued letting my property through NEA with a second tenant, and the service has been equally as good. I am confident they will continue to provide me with the same level of service in the future. I recommend them highly! Thank you Sara and the NEA team. Landlord, Caversham, Reading, Berkshire

Mark and his team at Nicholas estate agents are very knowledgeable of the local market and were able to advise us every step of the way with our house sale.  They were always contactable and gave frequent updates to keep us informed through the whole process.  A very friendly team who go out of their way to give you the best service. Seller, Ulster Close, Caversham Park Village, Reading, Berkshire

Thank you so much. It's been a pleasure to have you as our estate agency. Although we are in different countries, your agency gave us the feeling of trust. You took time for us, explained everything and for that our family is so thankful. We surely will recommend you to others! Seller, Lowfield Road, Caversham Park Village, Reading, Berkshire

I found the way Nicholas Estate Agents handled the entire process from initial enquiry to completion refreshingly professional but also warm and friendly. The communication was accurate and timely and any issues raised were handled with diligence and care. Buyer, Short Street, Caversham, Reading, Berkshire

I used Nicholas for the sale of my 3 bedroom house in Caversham. They were eminently professional throughout right from the photos they took of the property to conclusion of the exchange. I had a lot of viewings and (sensible) offers and they kept things moving along at pace. My buyer’s solicitor was extremely ‘thorough’ and the exchange process became somewhat fraught (going right to the wire in the lead up to Christmas) but Mark at Nicholas worked really hard ensure that everything happened under stressful circumstances. Can’t recommend them highly enough. Seller, Nire Road, Caversham, Reading, Berkshire

Buying / moving house is 1 of 5 top stressful things but @ Nicholas they will take this away from you. I had bad experience in the past with other estate agent and their mortgage advisor so decided to use someone different & glad I spoke to Mark at Nicholas who came over and discussed all the options with me and gave me time to think about, not like other estate agents who are just interested in signing a contract. They sold my house within the timeframe & the price I was looking for and throughout the whole transaction they kept me updated. Nice and swift transaction. Thank you Nicholas1882, Mark & others who are there to enrich their customers life. If you are planning to sell your house / flat, give Mark at Nicholas a call to see what make him different from others & it's a free service. Seller, Gosbrook Road, Caversham, Reading, Berkshire 
Thank you to Mark and the team for their support with our purchase. In particular early on when, as first-time buyers, we needed guidance on the whole process and in finding a mortgage broker. They were very helpful. Buyer, Gosbrook Road, Caversham, Reading, Berkshire

As a first time buyer, I always thought buying a property will be a lengthy and stressful process.All thanks to NEA, With an extremely professional and Skillful team, the entire process was so quick and simple. I appreciate the communication provided by the team through out the entire process. I have been through many other estate agents in Caversham while searching for a ideal home but NEA tops the list for the way they helped and guided us throughout process. I would specially like thanks Mark Peto who actually worked on his holiday to make our dream house a reality. A Big thank you to you and the team! I would not hesitate to recommend NEA to others. Buyer, Brill Close, Caversham, Reading, Berkshire

Nicholas Estate Agents managed the recent sale of our cottage.  I was slightly apprehensive as I have had some poor experiences working with estate agents in the past.  I need not have worried, Mark and the team handled our sale with complete professionalism from start to finish.  All viewings were confirmed in writing as were the regular feedbacks.  As soon as they found us a buyer Mark managed the process through exchange to completion very efficiently.  He liaised with the buyer, both solicitors and us in a calm and reassuring manner, often on a daily basis, and ensured that the sale stayed on track as well as smoothing over the inevitable hiccups along the way.  It was a pleasure to do business with Nicholas and I would have no hesitation in recommending them to anyone looking to sell their property. Seller, Waterside Cottages, Sonning Eye, Oxfordshire

Mark and the team managed to obtain three offers on our house within a few days of putting it on the market, which was remarkable immediately post Brexit. They kept in contact with our buyer's solicitor, our solicitor and us to maintain the momentum and to keep us informed of progress. The time to exchange of contracts became slightly prolonged for various reasons, but was successful with completion four weeks later in accordance with our requirements. I would recommend their services. Seller, Hadleigh Rise, Caversham Park Village, Reading, Berkshire

I chose Nicholas to sell my home because they initially came across as the most professional of the local agents. This proved to be correct and they dealt with my sale well. Mark is very focused, experienced and extremely knowledgeable. When a problem arose that could have broken the whole chain he dealt with it quickly, efficiently and objectively. Selling a property is usually a painful experience but Nicholas proved to be a very effective analgesic. Seller, St Johns Road, Caversham, Reading, Berkshire

Nicholas Estate Agents were extremely professional, very helpful, friendly and always eager to help all the way through the sale. The agent was always available to answer calls, and during the sale they updated me regularly with feedback and viewing data. During some tricky elements of my sale the agent was very helpful with advice and management of all parties associated with the sale. I couldn't recommend Nicholas Estate Agents highly enough. Seller, Gosbrook Road, Caversham, Reading, Berkshire

I found all the staff at Nicholas to be helpful and efficient, communication was very good. I used Nicholas for the sale of my property and the purchase of my next home which I feel made life easier. Knowledge of the local market was good, valuations were fair and background information on the surrounding properties was helpful. Nicholas arranged lots of viewing on the property we were selling, and communicating the appointments as well as facilitating the viewings was excellent. I could speak to any member of staff in the office and they were all able to help. I was happy with the service I received and feel it really helped using one estate agent for both sale and purchase, Mark was excellent at chasing and communicating with buyers, sellers, solicitors and mortgage companies, it helped driving the sale through. Seller & Buyer, Brill Close & Autumn Close, Caversham, Reading, Berkshire

After having a difficult experience with another Estate Agent, NEA professionally navigated me through a lengthy and complex sale. They were friendly, efficient and supportive, keeping me informed regularly - sometimes on a daily basis towards the end - which is vital in the volatile estate agency world. Having bought and sold properties in different areas/countries, I can honestly say this was the best experience I have had I would highly recommend them. Seller, The Warren Caversham, Reading, Berkshire

It has been a pleasure working with the expert staff at NEA Lettings. Sara’s advice on preparing the property for letting was invaluable, and the management team arranged all the necessary works. Excellent tenants have been found and the handover between the original and the following tenancy was seamless. Communication has been regular and clear throughout the tenancies and I have no hesitation recommending NEA Lettings Landlady, Caversham Heights, Reading, Berkshire

I was very pleased with the way the sale was handled, from the start Mark was the first and only agent to come round between Christmas and New Year. He then put forward a very competitive costing and proposal to sell the property. From the moment the offer was accepted you kept us up to date with proceeding, and chased things through when required. All in all it was a very smooth and efficient sale and I would highly recommend Nicholas Estate Agents. Seller, Mayfield Drive, Caversham, Reading, Berkshire

We bought our home through Nicholas and were so impressed that when we came to sell again 5 years later they were our first choice of estate agent.  Throughout our purchase and later our sale, Nicholas were friendly, professional and proactive. I cannot recommend them highly enough. Seller, Mayfield Drive, Caversham, Reading, Berkshire

I was- and am -very impressed by my dealings with Nicholas to date. I looked for-and then bought - my house through them and they were very efficient, helpful and friendly and kept in regular touch so that I knew what was happening with my purchase. I then decided to use Nicholas as letting agents too and again, they are proving most thorough, efficient and helpful. Over the years I have dealt with a number of estate agents and the staff at Nicholas are far and away the best I have encountered- and I would not hesitate to recommend them to others. Buyer/Landlord, Short Street, Caversham, Reading, Berkshire

As both purchasers and landlords we have been really pleased with the service we have received from Nicholas Estate Agents and NEA Lettings. The team is friendly and highly competent, their communication is excellent, and they go the extra mile to keep things running smoothly. I wouldn't hesitate to recommend them. Buyer/Landlord, Rhigos, Emmer Green, Reading, Berkshire

We were very happy with NEA services, when purchasing our investment property and the subsequent rental of the property. The sale went through very smoothly and they found suitable tenants quickly. They are very good at communicating which I think is an essential yet rare quality in estate agents. Buyer/Landlord, Tenby Avenue, Caversham Park Village, Reading, Berkshire

have used NEA letting for some time now, I have to say their service is excellent. All paper work is completed efficiently and to a high standard. Dealing with NEA is a pleasure and I have no regrets choosing them as my letting agent. When managing tenants on my behalf the staff are always friendly and communicative, keeping me up dated when necessary. Landlord, Charlotte Close, Caversham Heights, Reading, Berkshire

We cannot recommend NEA enough!!! Very professional, friendly and prompt! Right from finding the right place to helping you making your stay comfortable they're right by your side! A great bunch of people who understand the issues and challenges of renting and did their best to make the process as smooth as possible! Thank you NEA! Tenant, Charlotte Close, Caversham Heights, Reading, Berkshire

Having handled my recent house sale, I can't recommend Nicholas Estate Agents enough; Their services are significantly above other estate agents in the Caversham area. Their staff were friendly, helpful, knowledgeable and approachable from the first time we had contact, right until completion. When the process was getting slowed down by unresponsive solicitors, they were willing to get involved to make sure we completed in the timescale that we required. We would like to thank the whole team and would recommend Nicholas to anyone thinking of buying or selling. Seller, Banbury Gardens, Caversham, Reading, Berkshire

I would like to place on record a big thank you to all the staff at Nicholas for their very professional, friendly and humane way in which they dealt with my house sale. Seller, St Andrews Road, Caversham Heights, Reading, Berkshire

I visited all the agents in Caversham and a select few came to value my property.  I chose NEA Lettings as they were the most attentive providing a sensible valuation and personable service. Always looking to improve on an already great service, and asking for constant feedback.  They marketed the property and attracted quality applicants providing constant timely communication along the way.  Once in the property they provided regular inspections reports and always contact me to discuss any issues in a timely manor resulting in quick resolution. Landlord, Westfield Road, Caversham, Reading, Berkshire

I met with a number of Estate agents before making the decision to use NEA lettings. I choose them because of their local knowledge, flexibility and their personal touch. I have found them to be an excellent letting agent, they are always responsive and helpful for both tenants and as a landlord, plus I always get paid on time each month. Landlady, Ruskin, Caversham, Reading, Berkshire

After NEA lettings taking full management of my property for almost four years, I decided the time was right for me to sell.  It made sense to offer the sale to NEA, and I am so glad I did.  The service they provided was excellent.  I received updates each week via the telephone, which added a personal touch to the already excellent customer service that they provide. I was kept informed of viewings and feedback from potential buyers.  It wasn't long before I received an offer for the asking price, and the sale went through with no problems or issues.  It takes away any worry or stress to have an agent that you can trust to get it right and do an excellent job.  All of the staff were professional and a pleasure to deal with. I would thoroughly recommend them. Landlady/Seller, Emmer Green, Reading, Berkshire

Having been disappointed with the service supplied by another Agent, we found Nicholas to be markedly superior. Friendly, helpful and easy to deal with, we were able to successfully find and complete an agreement with new tenants in a short space of time. Highly recommended. Landlord, Star Road, Caversham, Reading, Berkshire

Extremely professional and you put the customers mind at ease. You spend the time to understand the needs of your customer unlike most estate agents. I highly recommend the use of Nicholas for Buying/Selling/Letting a property. Buyer/Landlord. Caversham, Reading, Berkshire

As new landlords, the help and advice received from NEA has been instrumental in the success our letting. Their expertise in appointing appropriate contractors, sourcing suitable tenants, providing regular written inspection report with photographs, phoning me to discuss issues and pay me on time each month has been invaluable. I would not hesitate to recommend them to other landlords. Queen Street, Caversham, Reading, Berkshire

NEA Lettings provided a reliable, trustworthy service with great knowledge of their local area and clients. Will definitely use them again in the future. Tenant, Patrick Road, Caversham, Reading, Berkshire

As a first time landlord I really appreciated the advice and guidance given to me by the team at NEA Lettings. I was very impressed with both the knowledge and experience of all aspects of property letting of Sara and Mark as well as the rest of the team. I was very impressed with how the whole process of getting my first tenant went so smoothly and efficiently. NEA have clearly invested a good deal of time and effort in their administration systems to enable this. I would very happily recommend. Landlord, Notley Place, Emmer Green, Reading, Berkshire

I used Nicholas because they had alot of sold boards in our area. I met with other agents but felt a little pressured by other agents. I stuck with Nicholas because they listen to what you want and advise the best way to achieve it, They were good at showing prospective buyers around and had very good knowledge of our locality with regard to schools and local plans. They gave good advice with regard to selling price and did a very good job of selling this property. Seller, Scott Close, Caversham, Berkshire

Working with your agency was very good! You've been great and understandable. Would give a 10 out of 10 for your service! I definitely recommend the NEA agency for they were great, super understandable and helpful!! A 5 star agency!! Tenant, Westfield Road, Caversham, Reading, Berkshire

We have used Sara at NEA Lettings on 2 occasions and are very happy with the level of service she offers. She is knowledgeable, friendly and flexible. We are pleased to recommend NEA Lettings. Landlord, Caversham Heights, Reading, Berkshire

I immediately felt that this was a company that I could work with as the staff were very friendly, professional and helpful. Tenant, Caversham Park Village, Caversham, Reading, Berkshire