I just want to say thank you for the video you’ve uploaded for the property. It gave a very clear insight of exactly how the property looks from the outside all the way in. It was like seeing it myself. Very clear. I hope everyone starts sending videos like these. Prospective Tenant, June 2020
It's been a pleasure working with, you, Roz, over the years. You've always been very professional and have been the best at finding the right tenants for us. Landlord, Swansea Road, Reading, Berkshire
My wife and I have been delighted by the professional manner in which Mark Peto and his team have handled the sale of our property in Caversham Heights. Nothing was too much trouble and we valued Mark’s expert advice in all matters relating to our complicated sale. We will not hesitate to recommend Nicholas Estate Agents and would definitely use them in the future if required. Seller, Rickmond Road, Caversham, Reading
We've used the lettings department of NEA for several years and have always found Roz, Gareth and the team helpful, professional and most importantly great at always securing quality tenants for our rental properties. When we decided to sell our properties, we engaged the sales team within NEA and we've had the same excellent service from them as well. Mark and Emma were extremely pro-active in getting buyers through the properties for viewings. We're now based in Australia and their communication to us throughout the process of selling two properties was regular and well considered. There are a lot of moving parts in any property transaction, particularly if the buyer is in a chain. I was extremely impressed how Mark and the team were able to monitor the progress of all of the stakeholders that needed to do their bit to make the deals happen. I think without their tenacity these sales would have stretched out far longer and may well have fallen through. Thank you NEA. We'll be using you again! Landlord, Eastfield Lane & Swansea Road, Reading. Seller, Hagley Road & Filey Road, Reading.
I am very impressed by the way you efficiently manage my house. Thank you. Landlord, Short Street, Caversham, Reading, Berkshire
We had a choice of agents, and are pleased we settled with Nicholas Estate Agents. From start through to completion, Mark and his team (Emma) were all the things one would expect from a good estate agent. Following quality marketing and presentation of our property, Mark kept us proactively updated throughout, nearly always directly by phone, always giving us straight, the good, and sometimes the not quite as encouraging news.
Mark’s mediation skills were obviously a factor in ensuring a good outcome for both parties. I’d go to Nicholas Estate Agents again without question. Sellers, Gosbrook Road, Caversham, Reading
We would like to thank Mark and his team (in particular Emma) for giving us a completely hassle free property selling experience.
Quite by chance Mark’s was the last of five firms we considered and it really was a case of ‘save the best till last’.
Mark is extremely knowledgeable, gives solid fact based advice and is very personable and friendly. Never once did we feel any uncertainty that a sale would be achieved and Mark kept us informed every step of the way.
Mark and his team’s work rate was phenomenal, generating a large number of viewings that led to a prompt sale.
We are pleased to recommend Mark and his team at Nicholas unconditionally and would definitely wish to work with them again as the whole experience was such good one. Sellers, Rotherfield Way, Caversham, Reading, Berkshire
Mark and his team were consistently proactive, friendly and professional, leading to the successful sale of our property in Caversham. The process wasn’t easy, but Mark stuck to the task throughout, and his honest and timely communication was instrumental in achieving a good outcome in a tricky market. Seller, Prospect Street, Caversham, Reading
It was originally a toss-up as to which Estate Agent to use, but we fell on our feet with Nicholas who proved themselves an experienced and conscientious crew. Marketing was prompt, well-targeted and produced results, and they kept us informed throughout. Perhaps most impressively, they chased solicitors and mediated between parties when glitches arose, to ensure a successful outcome.
I wouldn’t hesitate to use Nicholas again. Seller, Sheridan Avenue, Caversham, Reading
Just a quick thank you to all the team at NEA Lettings, in particular Gareth and Abby, for the really smooth and effective way in which the rental of my flat was achieved. The tenants moved in on 18th October, just over a month from the completion on my sale on 13th September. Everything fell into place very well. Landlord, George Close, Caversham, Reading
We would like to thank you for a “Job well done”. There were some challenges along the way but with your skills, knowledge and professionalism, the sale has now been completed.
Throughout the whole process, the communication was excellent and although the sale was due to unfortunate circumstances, it was dealt with in a professional manner, taking much of the stress out of the situation. Sellers, Onslow Garden, Caversham, Reading
We have bought and sold well in excess of 20 properties - so far!
All I can say is that without all of your collective efforts at NEA this sale wouldn't have happened!
You guys have reminded us of the value of having a good estate agent that goes over and beyond. Seller, Oxford Street, Caversham, Reading, Berkshire
Having had an unfortunate experience with one local estate agent we decided to put the sale of our flat in the hands of Nicholas of Caversham.
What a good decision that turned out to be. Most of our dealings were with Mark personally and it was very reassuring to have a senior person totally committed to the sale of our property. From day one he was in constant contact with us to keep us informed of the progress, which was not without its hitches. His total involvement continued until completion.
We have no hesitation in recommending Nicholas to act as agents. Sellers, George Close, Caversham, Reading
I would like to thank Mark and his team very much for the professional manner in which they dealt with the sale of my mums flat.
Time was of the essence and Mark did everything his power to get things moving, chasing up the relevant parties and keeping me very well informed throughout the process.
This was not the first time we have used Nicholas and we would not hesitate to use them again in the future.
I would highly recommend them. Seller, Priory Avenue, Caversham, Reading
From valuation through to completion we found Mark and his team very helpful and professional keeping us fully in the picture at every stage of the process. In what has been a tough market Mark was never short of potential buyers to view our property. He was exceptional when it came to communicating with and managing the chain through the difficult process from agreeing the sale through to completion. Sellers, Autumn Close, Emmer Green, Reading
Excellent service, very thorough and helpful throughout the whole process! We would highly recommend Nicholas and the team! Sellers, Valentine Crescent, Caversham, Reading
I cannot thank Mark and his team enough for their tremendous professionalism and support with the sale of my property. Mark is incredibly responsive and follows the sale closely at every stage of the process. Mark has a wealth of experience which was invaluable. I would not hesitate to use Nicolas Estate Agents again and highly recommend them. Seller, Newport Road, Reading Berkshire
Mark and his team were always very helpful throughout the process. They were communicative, easy to reach, and reliable. They worked tirelessly to help sell our property and we are very grateful for their efforts. Sellers, Hilltop Road, Caversham, Reading
Mark and his team were brilliant throughout our sale. They were extremely attentive and always called us with regular updates each week. They provided sound advice at every turn and clearly had our interests at heart. They really made us feel like we were a priority to them. I would recommend them without a doubt. Seller, Tyler Close, Caversham, Reading, Berkshire
Many thanks for your help. It was a pleasant experience and I can only recommend NEA Lettings. I wish you all the best and will get in touch when the need arises.
We were pleased with the speed at which our property was put onto the market once we gave the instruction to Mark. Particulars were accurate and feedback taken into account. We were provided with feedback after each viewing. We accepted an offer and the process was smooth and stress-free until completion took place. Sellers, South Street, Caversham, Reading
Just a few lines to thank you very much dealing with the sale of mums property at Northfield Rd. You have been very kind and I appreciate that. I would not hesitate to recommend your services. Seller, Northfield Road, Reading, Berkshire
Right from the start, Mark and the team have been amazingly supportive and professional, keeping us informed at every stage. Having achieved a quick sale, Mark continued to be proactive throughout the whole process, even chasing up solicitors on our behalf, nothing was too much trouble. We have been extremely impressed with Nicholas Estate Agents and would highly recommend their services. Seller, Lady Jane Court, Caversham, Reading
We initially had a number of local agents view and value our house, Mark at NEA was great from beginning to end, stayed engaged and worked with us to achieve the sale at the level we wanted.
I would not hesitate in using Mark and the team at NEA again the next time we move. Seller, Fraser Avenue, Caversham, Reading, Berkshire
Firstly, many thanks for everything you and your team have done over the process of selling our mum’s house, a difficult decision to have to have made in the first place.
Although things weren’t as smooth and plain sailing as we all would have liked, we got there in the end. We couldn’t have asked for better service, you have been brilliant.
Emma and I would like to place on record our sincere thanks to yourself and your team for all your hard work and determination regarding the sale. Seller, South Street, Caversham, Reading, Berkshire
We have been delighted working with Nicholas Estate agents during the house buying process. Mark's commitment to quality coupled with an in-depth knowledge of the area has facilitated an effective and efficient management of the various steps and requirements associated with identifying a house that meets our requirements as a family all through to completion. We fully expect to work with him again and would highly recommend him. Buyer, Kidmore Road, Caversham, Reading, Berkshire
A huge thank you for the service you recently provided in letting out my flat. You were outstandingly professional, communicative, positive, and most importantly fast and effective! A truly 5 star service. Landlord, Abbotsmead Place, Caversham, Reading, Berkshire
Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. They kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA. Tenant, Napier Road, Reading, Berkshire
Excellent customer service and very helpful! I had trouble verifying my employment for referencing purposes as I work privately, which can be a problem for renting, however, they were extremely helpful and worked with the landlord to get everything passed quickly. They were all very good at keeping in touch with me through the week to let me know if there was any progress on the situation rather than leaving me wondering what to do! Would definitely recommend. Tenant, Pascal Crescent, Shinfield, Reading, Berkshire
Gareth and Roz were a pleasure to deal with throughout the letting process. They were helpful and gave great advice about the area. We recommend NEA Lettings highly to anyone moving to Reading/Caversham. Tenant, St Peters Avenue, Caversham, Reading, Berkshire
We are thoroughly pleased with our experience with Mark and the team at Nicholas. We received a realistic valuation of our property which lead to us finding our buyer in under two weeks. The service was highly professional and the communication throughout the entire process was second to none. Having originally purchased our property through Nicholas and eventually selling with them too, we know from both sides how hard Mark works making sure things are moving forwards as they should every step of the way. We are very grateful for all of their hard work. Seller, Galsworthy Drive, Caversham, Reading, Berkshire
We have used Nicholas Estate Agent on two separate occasions now and would not hesitate in recommending them to anyone wishing to sell their property. Our recent sale was quite involved but Mark and his team were outstanding in their level of professionalism and service to us. One facet that we found absolutely invaluable was the post-offer acceptance activities that are often completely overlooked. Mark et al. worked tirelessly to keep the whole process moving and we are very grateful for their efforts in helping us with our move. Seller, Washington Road, Caversham, Reading, Berkshire
Due to a bereavement in the family we had to sell my mother-in-laws house. It was a difficult time but Mark and his team were very sympathetic and patient waiting over a year between giving us a valuation for Probate and actually being ready to sell so we were more than happy to chose to use their services for the sale of the house. Mark was fantastic at keeping us up to date with viewings and passing on feedback. Having never sold a property before he offered us much needed advise regarding the sales procedure. When a purchase was agreed with a buyer Mark helped us every step of the way with questions and any issues which arose. I really don't know what we would have done without his help and guidance, he was professional from start to end and I would not hesitate to recommend this estate agents services to anyone. Seller, Rothwell Walk, Caversham, Reading, Berkshire
Estate Agents get a bad press these days, sometimes well deserved. Our experience with NEA Lettings and Nicholas Sales in Caversham (for a long term let, and eventual sale), was quite the opposite. The personal service offered to us provided a de-stressed experience, and helped reduce the risk for our family house we needed to let whilst our uncle was in care. We had expert guidance on best practices, and when it came time to sell, the support during an awkward market was most helpful - thoroughly recommended. Seller, Queen Street, Caversham, Reading, Berkshire
We came to a sad situation where we had to sell my late mothers house in Caversham. We initially had a few valuations, and chose a company we thought would be fair and quick. We were disappointed by the lack of people encouraged to visit the house, and after a few months we changed estate agents. Mark from Nicholas was very open and honest and within a short period we had lots of interest in the house. Mark was exceptionally good at keeping me informed as to who was coming to view it and also supplying me with regular feedback as to what the viewers thought. I was kept well in the picture, even though I lived hundreds of miles away. The final sale and transfer of keys etc was all carried out very professionally, Mark even did the correspondence with my solicitor. I would recommend this team to anyone looking to sell their house. Seller, Bramblings, Caversham Heights, Reading, Berkshire
I would like to thank you and your team, for all the effort you put into selling my uncles property for us. Initially I felt the proposed selling price may have been optimistic, however you came up trumps and got an excellent offer that proceeded to completion. Thank you again for all your hard work in achieving this for us. Seller, Oxford Street, Caversham, Reading, Berkshire
I had been trying to sell my flat for some time but unsuccessfully. I came to Mark at Nicholas and from day one have had a really positive experience. He was honest and open about how I should position my flat in terms of price and had a clear strategy in terms of absolute transparency with the prospective buyers too (quite high maintenance and lease charges). I loved the way he applied a really personal touch and whilst I spoke to others in the team, it always came back to a communication with Mark. He was really diligent in keeping me updated and he always made me feel it was a personal goal to connect my flat with the right buyer. I cannot speak highly enough of my experience with Mark and Nicholas and I would have no hesitancy in recommending them to any buyer or seller. Seller, George Close, Caversham, Reading
The folks at Nicholas Estate Agents sold my terrace property in February 2018 for the full asking price. The Sales Director and Manager both worked incredibly hard to get the marketing just right and always ensured a steady stream of viewers lining up to come and view my property both during the week and at weekends. Good consultation and communication throughout the selling process and professionalism second to none. Thanks for all your help – will certainly use NEA again for my next house move. Seller, York Road, Caversham, Reading, Berkshire
I contacted Nicholas estate agents in Caversham when I was looking to purchase a local property. Mark and his team were brilliant throughout the whole process. I felt that Nicholas and in particular Mark, went that little bit further to help me find the right place and when I found the property Mark kept me informed with everything that was going on and was actually more informative than the solicitor from start to finish. A great service, thank you. Buyer, Galsworthy Drive, Caversham Park Village, Reading, Berkshire
When I decided to sell my house in Caversham Park I called into NEA who managed in quick time to arrange several viewings which resulted in an early sale. I asked if they had any flats available in Caversham. They had one, I was shown over this flat the same day and agreed to take it immediately.
I don’t think you could improve on that performance. I have found all the staff most helpful.
Seller, Abingdon Drive, Caversham Park Village & Buyer, Priory Court, Caversham, Reading, Berkshire
Having had little success in selling our house over a period of 6 months, we brought Nicholas onboard who worked endlessly to get the results we wanted. They were professional, thorough, and very committed to making it happen. Selling a house is an emotional rollercoaster but Mark and the team at Nicholas made it much easier by keeping positive and calm throughout. Highly recommended - you will be in good hands. Seller
I have no hesitation in recommending Mark and his team at Nicholas to anyone considering selling their property. The two way communication throughout the process was very helpful and made things run as smoothly as possible. Seller, Priory Court, Caversham, Reading, Berkshire
We have been renting with NEA and recently purchased a house through them. NEA have been very professional and very supportive. This whole process has been fast and absolutely stress-free. The sales team have been very helpful and proactive in addressing all our queries. Highly recommended! Buyer, Whitby Green, Caversham Park Village, Reading
We recently sold our house through Nicholas. We have found them very professional throughout the whole process and there was a lot of good communication. We would highly recommend them. Seller, Northfield Road, Reading, Berkshire
Nicholas worked tirelessly during our sale, connecting with all the parties involved, keeping us in the loop, and matching us with just the right buyer for our family home. Mark Peto was always sensitive to everyone's needs and wishes, mediated the transaction superbly and really showed the value of first-class communication in getting us to a successful conclusion. Seller, Hemdean Road, Caversham, Reading, Berkshire
We went with Nicholas as we had a poor experience with an online service. The team at Nicholas especially Mark could not have been more helpful. We were kept informed on how the process was going throughout the sales cycle.
All viewings of the property were handled by one of the team, calls were made prior to viewing giving us time to make sure we were out when potential buyers were shown around.
I would highly recommend using Nicholas, for a positive and professional service.
Seller, Orchard Grove, Caversham, Reading, Berkshire
Outstanding service. You have kept us up to date every step of the way during the sale of our house in Emmer Green. Not only was the service impeccable but you managed a really quick sale in what I believe is currently a tough market. Highly recommend. Seller, Tower Close, Emmer Green, Reading, Berkshire
I have rented a property for the first time through NEA lettings, they have provided us with a good service, and staff are very helpful and friendly. Keep up the good work guys. It was a great experience, thank you for your help. Tenant, Pembroke Place, Caversham, Reading, Berkshire
NEA were amazingly helpful, professional, and punctual. The property that we rented through them is amazing and they provided proper assistance and guidance from viewing to moving. Very highly recommended! Tenant, Cardinal Close, Caversham, Reading, Berkshire
My experience was absolutely amazing. As soon as I took an interest in the property, I had a viewing the following day and desperately wanted it - they made it happen for me and within 2 weeks at most, I had the signed tenancy agreement in my hands! The service was professional and friendly, efficient but not pushy, and they answered all my follow up queries the same day I asked them! I literally couldn't be happier with the service. Thank you NEA Tenant, Willow Court, Caversham, Reading, Berkshire
Professional, responsive and seamless. NEA lettings have provided an impeccable level of service throughout my rental, problems (although very rare) have been quickly resolved and paperwork has been handled meticulously. Could not recommend this agency highly enough if you are looking for properties within the Reading area. Tenant, Cintra Close, Reading, Berkshire
The staff are good and very helpful and provided clear information regarding the house we took on. Tenant, Gosbrook Road, Caversham, Reading, Berkshire
After having a very bad experience with another estate agent in the area, myself and my partner had fallen out of love of looking for our first property together. After seeing a house on Nicholas Estate Agent's website we were so relieved at the honesty and ease of Mark and the team who showed us round the house that we had seen, as well as 3 others on a Saturday. It was so beneficial to discuss the pros and cons of each which made it so much easier to know that when we submitted an offer it was the right one. I can't praise you enough for your honesty and diligence that day! From submitting the offer, Mark and the team have then made the process as seamless as possible, despite other aspects of house purchasing being anything but. Thank you again!
I have used Nicholas Estate Agents both as a letting agent for my house in Caversham and as the sales agent for its sale. I found Sara and the team to be extremely efficient in letting out the property and completing all of the necessary paperwork and checks. The team managed my property very well as an overseas landlord and provided good value solutions for any issues that arose. Mark and the sales team were also fantastic in managing the sale of my property and kept me up to speed as negotiations progressed and worked diligently to complete the sale process. Landlord and Seller, North Street, Caversham, Reading, Berkshire
Thank you all so much for your professional advice and enthusiasm helping secure us a swift move into our new rental home. From the outset it was obvious to us that you are a very committed team and highly knowledgeable in all aspects of the property market. We shall of course both highly recommend to others and personally use your services in the future. Tenant
We were very pleased with the way in which Sara and the team handled the re-letting of our house after our previous tenant's abrupt departure. From the first visit by Sara and Roz where everything was clearly explained, through to the scheduling of the viewings by Gareth and others in the team and the finalising of all the documentation, we were in good hands. It only took about three weeks from the start of the process before the new tenants moved in, paying the full advertised rate. Very impressed and will recommend NEA Lettings to others. Landlord, Oxford Street, Caversham, Reading, Berkshire
I have no hesitation in highly recommending Mark and the team at Nicholas Estate Agents who were extremely helpful in progressing all aspects of my purchase. In particular, I was impressed by Mark’s proactive approach to negotiations between the various parties and I greatly appreciated his regularly keeping me informed on the status of my purchase. At no stage did I have to chase Mark for updates, which as a busy professional, was something I greatly appreciated. Furthermore, I found Mark and his team to be very easy to deal with and consequently based on my overall experience, I would unreservedly recommend Nicholas Estate Agents. Buyer, Nightingale House, Caversham, Reading, Berkshire
We initially approached Nicholas Estate Agents to value our late mother’s property for probate purposes. Mark Peto promptly dealt with this valuation. When we eventually asked NEA to market the property the time taken from first viewings to exchange of contracts was an impressive 8 weeks. Mark and his team were very friendly taking account of our requirements and gave good advice and guidance keeping us informed throughout the sale. A big thank you to Mark and his team for a professional service. We would highly recommend NEA to anyone looking to sell a house.
I'd highly recommend Mark and the team at Nicholas. Throughout the process of selling our house they were always very supportive, providing us with guidance when needed and helping us through a process relatively new to us.
>Mark in particular was very communicative, and ensured we were always kept up to date with viewing and in turn sale updates. This really was invaluable at such a busy time. A huge thanks to Mark and the team. I would highly recommend using Nicholas, for a positive and professional service. Seller, Tymawr, Caversham, Reading, Berkshire
The purchasing process has been extremely smooth, from viewing the property to negotiation, exchange and completion, Mark and the team have been nothing but friendly, helpful and accommodating throughout the whole process. Communication has been excellent throughout and I can't recommend Nicholas Estate Agents enough. I have to say this is my third time lucky at buying a property (twice with other estate agents) and it hasn't been this smooth and trouble free previously. Thanks again to Mark and the team.
We were very impressed with the sound advice and guidance and felt confident that all the staff had our very best interests at heart from the commencement of negotiations. We would highly recommend Mark and the team at Nicholas Estate Agents to anyone considering the sale of their property.
During my search and subsequent purchase through Nicholas Estate Agents I found Mark and the team to be particularly helpful and supportive at each stage. During my initial search the team at Nicholas took particular care to understand my requirements for a property and subsequently focused viewings only at properties that were a close match.
My purchase was eased along by Mark, who responded swiftly to my queries and he worked closely with both my own and the vendors solicitors to keep the purchase process timely. After my purchase Mark also diligently followed up on all final aspects of the sale and also happily contacted the vendor on my behalf with a couple of post occupancy queries.I found Nicholas Estate Agents to offer a friendly and personal service which can often be missing among many other estate agents. I would have no hesitation to recommend them to other house purchasers.
Your service is excellent and I would recommend you to any person who is looking to rent or buy. I cannot stress enough, your staff are very helpful. Tenant
Dee and I are absolutely delighted with Mark Peto and the team at Nicholas Estate Agents. From our initial meeting, right through to the successful sale of the property, they gave us consistent and professional advice and service throughout the process and kept on top of viewings and marketing efforts and importantly gave us regular feedback and advice. We would not hesitate in recommending them as good, attentive, polite and professional agents. Seller, St Johns Road, Caversham, Reading, Berkshire
Mark and the team were professional, practical, and extremely helpful from initial valuation and photography through to the finalisation of sale with the whole process taking less than 4 months. Would highly recommend Mark and his team if you're looking to sell or buy and want a reliable, knowledgeable and trustworthy estate agents. Seller, Venetia Close, Caversham, Reading, Berkshire
From the first contact when I telephoned your offices to arrange an appointment with a view to valuing and marketing the house, the service was extremely efficient with a very pleasant introduction on the telephone, followed by emails and telephone calls confirming the appointment. The cynic in me wondered if this would continue, once you had won the business, but in the event, this introduction proved to be a very true representation of how your organisation behaves towards its clients and the same level of service followed throughout the process.
In addition, your calm negotiating skills ensured that I and the buyers were able to reach agreement very quickly on the inevitable discussions which were to arise and your ability to keep all parties, including some reluctant solicitors, moving in the right direction, ensured a really pain-free experience which is not something that one can often say regarding the sale and purchase of property. So, thank you. Seller, Lowfield Road, Caversham Park Village, Reading, Berkshire
I cannot recommend NEA lettings highly enough. The whole process of letting my property has been undertaken with speed and professionalism. I have been kept up to date every step of the way which has made me feel confident in my choice of lettings agent. The service I have received has been above and beyond my expectations and I can't thank NEA enough.
Mark and his team worked hard to ensure our house was seen by as many potential buyers as it took and really came into their own when the property was sold, providing the impetus to ensure the sale progressed at a good pace, always communicating in a clear, efficient and timely manner! Seller, Gosbrook Road
We used Mark, and Nicholas Estate Agents, to both buy our new house and sell our own. We could not have asked for a better or more professional service from the first viewing of our “dream” house, through putting our house on the market, selling it and then completing within 11 weeks from that first viewing.
Things got a little fraught at times due to the “thoroughness” of our buyers solicitor but Mark was tireless in making sure everything worked out in the end and as he said now we are in all that stress is forgotten. We could not recommend Nicholas and Mark specifically high enough as you couldn’t find a more knowledgeable and trustworthy Estate Agent.
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